Etihad Guest
Etihad Airways
VS
Neqaty
Mobily
Etihad Guest vs Neqaty: which loyalty program wins?
We score Etihad Guest and Neqaty on the same five factors — earning rate, redemption value, partner network, ease of use, and point expiry — to help you choose the right program for how you actually spend.
Verdict
Etihad Guest is best for Frequent flyers, while Neqaty is best for Mobily subscribers.
Skip Etihad Guest if Domestic flyers, and skip Neqaty if Non-Mobily customers.
Overall rating
| Etihad Guest | Neqaty | |
|---|---|---|
| Overall rating | 3.1 / 5 | 3.1 / 5 |
| Earning | 2.0 / 5 | 3.0 / 5 |
| Redemption | 4.0 / 5 | 3.0 / 5 |
| Network | 4.0 / 5 | 4.0 / 5 |
| Ease of use | 3.0 / 5 | 3.0 / 5 |
| Expiry | 2.0 / 5 | 2.0 / 5 |
Earning structure
| Etihad Guest | Members earn Etihad Guest Miles by flying with Etihad Airways or 25+ partner airlines including American Airlines, ANA, Air Canada, Air France-KLM, Korean Air, Virgin Australia, SAS, and others. Earning also extends to 300,000+ hotels through Accor, Hyatt, and Marriott Bonvoy, car rentals with Avis and Budget, the Etihad Guest shopping portal, and dining partners. Members can also purchase miles (up to 100,000 per year, 150,000 for Platinum) and use the MilesBooster feature for retroactive miles on past flights. For Tier Miles (which qualify members for status), only Etihad flights and Etihad-issued payment cards count — partner flights no longer earn Tier Miles as of June 2024. | |
|---|---|---|
| Neqaty | Members earn 1 Neqaty point per 1 SAR spent on Mobily services. Postpaid customers earn on monthly bill payments; prepaid customers earn on calls, SMS, and data usage. Bundle and add-on charges do not earn points. Additional points can be earned at 1,200+ partner outlets across Saudi Arabia, with bonus rates at specific partners (e.g. 1 point per 10 SAR at Resal). The Samba/SNB Mobily co-branded credit card earns 1 point per 6 SAR on retail purchases. Members can also transfer points bidirectionally with Shukran (Landmark Group) and SNB LAK (10,000 LAK points = 1,000 Neqaty points). |
Redemption structure
| Etihad Guest | Miles redeem for flights and upgrades on Etihad Airways and 25+ partner airlines using a distance-based award chart. Members can also redeem for hotel stays worldwide via Accor, Hyatt, and Marriott Bonvoy, car rentals, and items in the Etihad Guest Reward Shop. Premium-cabin awards (Business and First) on Etihad's own routes deliver the highest typical value. Note: as of November 2025, Value awards are non-cancellable, and higher-tier awards have a 72-hour no-change window. Some partner award redemptions require calling the Etihad Guest call centre. Members can also use the Cash + Miles option for partial payment on flights. | |
|---|---|---|
| Neqaty | Points redeem for Mobily services (voice minutes, data, free credit, bill discounts) starting from low thresholds, and at 1,200+ partner outlets across Saudi Arabia for cash discounts on purchases. Cash redemption at partner stores requires a minimum 3,000-point balance, with a maximum cash discount of 1,800 SAR per partner visit. Major partners include Resal (300+ digital gift cards), Yelo car rental, and Modern Electronics Company. Redemption is processed via the Mobily app, web portal, SMS, USSD, or by sharing the registered mobile number with the cashier and confirming via OTP. |
Partner network · Tiers & status · Point expiry policy
| Etihad Guest | Neqaty | |
|---|---|---|
| Number of partners | 0 | 0 |
| Partners | — | — |
| Number of tiers | 5 | 0 |
| Top tier | Emerald | — |
| First-tier qualification | 25,000 points | — |
| Point expiry | 18 months inactivity (reset on earn) | 18 months |