Neqaty vs Shukran: which loyalty program wins?

We score Neqaty and Shukran on the same five factors — earning rate, redemption value, partner network, ease of use, and point expiry — to help you choose the right program for how you actually spend.

Verdict

Neqaty is best for Mobily subscribers, while Shukran is best for Mall shoppers.

Skip Neqaty if Non-Mobily customers, and skip Shukran if Shoppers outside Landmark brands.

Overall rating

	Neqaty	Shukran
Overall rating	3.1 / 5	3.5 / 5
Earning	3.0 / 5	2.0 / 5
Redemption	3.0 / 5	4.0 / 5
Network	4.0 / 5	4.0 / 5
Ease of use	3.0 / 5	4.0 / 5
Expiry	2.0 / 5	4.0 / 5

Earning structure

Neqaty	Members earn 1 Neqaty point per 1 SAR spent on Mobily services. Postpaid customers earn on monthly bill payments; prepaid customers earn on calls, SMS, and data usage. Bundle and add-on charges do not earn points. Additional points can be earned at 1,200+ partner outlets across Saudi Arabia, with bonus rates at specific partners (e.g. 1 point per 10 SAR at Resal). The Samba/SNB Mobily co-branded credit card earns 1 point per 6 SAR on retail purchases. Members can also transfer points bidirectionally with Shukran (Landmark Group) and SNB LAK (10,000 LAK points = 1,000 Neqaty points).
Shukran	Members earn Shukrans on every purchase at Landmark Group brands and partners across the GCC, Jordan, and Egypt. The earn rate is tier-based: Classic members earn 17 Shukrans per 100 SAR, Silver 18, Gold 19, and Platinum 21 - equivalent to roughly 0.85% to 1.05% back.

Redemption structure

Neqaty	Points redeem for Mobily services (voice minutes, data, free credit, bill discounts) starting from low thresholds, and at 1,200+ partner outlets across Saudi Arabia for cash discounts on purchases. Cash redemption at partner stores requires a minimum 3,000-point balance, with a maximum cash discount of 1,800 SAR per partner visit. Major partners include Resal (300+ digital gift cards), Yelo car rental, and Modern Electronics Company. Redemption is processed via the Mobily app, web portal, SMS, USSD, or by sharing the registered mobile number with the cashier and confirming via OTP.
Shukran	Shukrans redeem at a fixed rate of 200 Shukrans = 10 SAR (1 Shukran = 0.05 SAR) at any participating Landmark Group brand or partner outlet across the GCC, Jordan, and Egypt - both in-store and online. Minimum redemption threshold is 200 Shukrans.

Partner network · Tiers & status · Point expiry policy

	Neqaty	Shukran
Number of partners	0	0
Partners	—	—
Number of tiers	0	4
Top tier	—	Platinum
First-tier qualification	—	750 SAR spend
Point expiry	18 months	12 months

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